Front Office Management
In our Front office Management system we provide various types of support which through you will be benefited
ERP’s Front Desk is used for managing the requirements of the reception area of the Institute. It provides facilities for issuing and collecting certificates of students/staffs, registering appointments and issuing gate passes for the visitors. It also keeps track of incoming and outgoing calls and of the Packages received by courier. Front Desk efficiently tracks the Past and Current details of the Front Office by saving your valuable time. This Software controls the operations of the Front Office Process with minimal Manpower (Single Staff) & Change your working strategy into trouble free, paperless management.
Features
Gate pass – issue gate pass with purpose, time, date, name , mobile, address, whom to meet etc
Visitors register & address book
Call register – monitor and record all incoming and outgoing calls with caller details and number
Admission enquiry management
Maintaining the details regarding appointments
Certificate management / certificate details
Generation of certificates / letters
Generation of reports for visitors and early going students
Document management / document keeping
Keep records of all couriers / dispatch
Meeting and appointments reminders
Post messages / circulars through student /parent portal
Send SMS / alert
Scheduling of upcoming events & activities
Better communication among all the departments
Gate pass – issue gate pass with purpose, time, date, name , mobile, address, whom to meet etc
It provides reports regarding appointment details, telephone calls, courier dispatch details, certificates collected and issued
Reports
Appointment Report
Visitors details report
Enquiry and follow up details report
SMS/Email status report
Call Register Report
Courier Dispatch Report
Certificates issued report – Staff / Student wise
Certificates collected report – Staff / Student wise
Address book – Staff, Student
Telephone directory – Staff, Student
Fee Dues report – Student wise / Class wise
Fee structure – School wise / Class wise