Front Office Management

In our Front office Management system we provide various types of support which through you will be benefited

ERP’s Front Desk is used for managing the requirements of the reception area of the Institute. It provides facilities for issuing and collecting certificates of students/staffs, registering appointments and issuing gate passes for the visitors. It also keeps track of incoming and outgoing calls and of the Packages received by courier. Front Desk efficiently tracks the Past and Current details of the Front Office by saving your valuable time. This Software controls the operations of the Front Office Process with minimal Manpower (Single Staff) & Change your working strategy into trouble free, paperless management.

Features

Gate pass – issue gate pass with purpose, time, date, name , mobile, address, whom to meet etc

Visitors register & address book

Call register – monitor and record all incoming and outgoing calls with caller details and number

Admission enquiry management

Maintaining the details regarding appointments

Certificate management / certificate details

Generation of certificates / letters

Generation of reports for visitors and early going students

Document management / document keeping

Keep records of all couriers / dispatch

Meeting and appointments reminders

Post messages / circulars through student /parent portal

Send SMS / alert

Scheduling of upcoming events & activities

Better communication among all the departments

Gate pass – issue gate pass with purpose, time, date, name , mobile, address, whom to meet etc

It provides reports regarding appointment details, telephone calls, courier dispatch details, certificates collected and issued

Reports

Appointment Report

Visitors details report

Enquiry and follow up details report

SMS/Email status report

Call Register Report

Courier Dispatch Report

Certificates issued report – Staff / Student wise

Certificates collected report – Staff / Student wise

Address book – Staff, Student

Telephone directory – Staff, Student

Fee Dues report – Student wise / Class wise

Fee structure – School wise / Class wise