The privacy of the online visitors to our websites, of school districts and schools who purchase our products and services, of educators and students whose information we may receive on behalf of a customer, and of the individuals we otherwise interact with is a high priority for Steema Software Private Limited (“Steema”, “we”, “us”, or “our”).
Steema provides a platform that provides customers with the best, most popular tools for employee management, all in one place. Our tools help you get out of the administrative tasks and instead focus on advancing student growth through your employees. We also offer solutions for educators to develop professionally and find employment opportunities.
Information We Collect
Information about Districts and Schools: When districts and schools purchase and use our products and services, we receive certain information about them and their users. We receive information when a district’s administrator, educator, or other district user registers with Steema, or if the district user corresponds with us online. This information may include the individual’s name, school name, school district name, school email address and/or account name and password, phone number, role at the district, state the district is located in, and/or message content. We may also receive information about districts from third parties. We may retain information provided by a district if a district user sends us a message, posts content to our website or through our services, or responds to emails or surveys. Once a district begins using our services, we will keep records of activities related to the services. We use the above information, or share this information with our service providers, to, among other things, operate, maintain, and provide the features and functionality of the services; to monitor our services offerings; to communicate with our districts and website visitors; and promote our products and services to districts.
Part of the services, districts and the district’s users also share personal information with Steema. In these cases, the districts’ privacy policies govern the use of this personal information. The districts determine what information is shared with Steema, and districts are responsible for determining whether information is ever shared with Steema. We receives information provided by districts related to teachers and other school employees, such as demographic information including the individual’s name, address, email address, and date of birth, social security number; credentials obtained and the granting institution; information about the individual’s employment with the educational organization; and system usernames and passwords. In order to deliver products and services to its customers, Steema may share this information with third party service providers for business purposes, such as third parties who provide hosting services. Districts may also direct Steema to share this information with other third parties who provide services to the district.
Steema may have access to personally identifiable information about students (“Student Data”) in the course of providing its services to a district. We consider Student Data to be confidential and do not use such data for any purpose other than to provide the services on the district’s behalf. Steema has access to Student Data only as requested by the district and only for the purposes of performing services on the district’s behalf, as directed by the district. The Student Data your educational organization shares with Steema may include the following information about students and their guardians: demographic information including name, mailing address, email address, and date of birth; student education records including your student’s grades, class enrollment, and behavioral records; and health-related information required for Medicaid reimbursement.
Information about You:
We receive information about you when you interact with us as an individual, such as looking for a teaching position or signing up to receive a newsletter. This information includes information that you voluntarily provide about yourself, such as name, address, telephone numbers, professional and educational details, and payment information, and information that we collect through technology, as described below. We may also receive information about you from third parties, such as the results of a background check if you apply for a job with us. We do not knowingly collect, solicit, or sell information concerning anyone under the age of 16. If you are under 16, please do not use this website.
We may use, or share with our service providers, the personal information we collect for business purposes, including the following: to fulfill or meet the reason you provided the information; to provide, support, personalize, and develop our website, products, and services; to create, maintain, customize, and secure your account with us; to process your requests, transactions, and payments and prevent fraud; to respond to your inquiries, including to investigating and addressing your concerns and monitor and improve our responses; for testing, research, analysis, and product development, including to develop and improve our website, products, and services; or to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
Information We Collect Through Technology:
We automatically collect certain types of usage information when website visitors view our website or use our services. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Steema identify you faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the services (e.g., the pages you view, the links you click and other actions you take on the website) and allow us to track your usage of the services over time. We may collect log file information from your browser or mobile device each time you access the services. Log file information may include information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, number of clicks and how you interact with links on the service, pages viewed, and other such information. We may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our districts to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the services. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the services.
Disclosure to Third Parties
How We Protect Your Information
Data Protection: Steema maintains strict administrative, technical and physical procedures to protect information stored in our servers. Access to information is limited (through unique account credentials) to those employees who require it to perform their job functions. Additionally, we use unique account identifiers which attribute each user to a specific account. We have many unit and integration tests in place to ensure these privacy controls work as expected. These tests are run every time our codebase is updated and even one single test failing will prevent new code being shipped to production. We use industry-standard Transport Layer Security (TLS) encryption technology to safeguard the account registration process, sign-in information and data transmitted to Steema servers. We store and process data in accordance with industry best practices. This includes appropriate administrative, physical, and technical safeguards to secure data from unauthorized access, disclosure, and use. We will conduct periodic risk assessments and remediate any identified security vulnerabilities in a timely manner.
Incident Response: We also have a written incident response plan, to include prompt notification of the districts and educators in the event of a security or privacy breach of protected information.
Review or Deletion of District Records Maintained by Steema: To review or update information concerning districts, schools, and their users, please contact your educational organization directly. Requests sent to Steema seeking a copy of such records or demanding that Steema modify or delete any records that it maintains will be forwarded directly to the appropriate educational organization. Please note that even when records are modified or deleted from Steema’s active databases, copies may remain in data backups as necessary to comply with business or regulatory requirements.
Data Retention: We will not knowingly retain personal information beyond the time period required to support the authorized educational/school purposes. Following termination or deactivation of a district account, Steema may retain profile information and content for a commercially reasonable time for backup, archival, or audit purposes, but any and all Student Data associated with the district will be deleted promptly. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. Despite these precautions, no system can be completely secure and there remains a risk that unauthorized access or use, hardware or software failure, human error, or a number of other factors may compromise the security of your information.
Links to Other Web Sites and Services
How to Contact Us
Address: RA-452, Salt Lake City, Sector IV, Kolkata 700098